Adeo POS fiscal cash register FAQ – frequently asked questions

All businesses operating with cash must fiscalize their invoices, which means that they need a fiscal cash register. To clarify, card payment also counts as cash.

Yes, there is. You can download our Android app to your device and choose one of our demo companies.

If you purchase it, the device stays in your permanent property.

If you rent the device, then it remains in our property.

Yes, integration with Minimax accounting system is possible through sending daily reports as well as journal entries to Minimax.

Also, integration with Synesis accounting system is possible through the exchange of daily files as well as data export for Synesis.

Yes, we offer two options of integrated card payment:

1. The main features of Adeo m2Pay system are:

• • Card payment is integrated with the cash register
  • Model of purchase or rent
  • Setup, user support and training
  • Free system upgrades
  • Tracking legal changes
  • Acceptance of Maestro, Mastercard, Visa electron, Diners, Union Pay and JCB with the best fees on the market
  • The funds will be placed to your existing bank account so there is no need to opening a new bank account.

2. The main features of myPOS system are:

• • This is the first ALL IN ONE Android device with integrated fiscal cash register, card payment and printer
  • In addition to the device, you also get a free myPOS account with card acceptance: Visa, Maestro, Master, American Express,…
  • The funds will be placed to your myPOS account immediately.

In addition to the existing option of integrated card payment, we are the first in Croatia to enable payment by crypto currencies and mobile apps, such as Settle and Erste Keks pay.

If you would like to cancel the service or just put it on hold, let us know in advance via e-mail at: sales@adeopos.com

Send us your company VAT number as well as the info about the authorized person.

We will deactivate your account or put it on hold.

Here are the steps for reactivation of your service:

Let us know via e-mail at: sales@adeopos.com

• Send us your company VAT number
• We will send you the details for payment via e-mail.

We will reactivate your account upon receiving your confirmation of payment.

Soon we will publish the video lessons for using our app.

Meanwhile, you can find the user manual here: UPUTE

All of our cash registers and printers are a type of a THERMAL PRINTER.

In other words, there is no toner and no need to change it.

Each device specs define the following:

1. Its lifespan in km
   • The printers have its lifespan that is measured in kilometers.
   • Our printers lifespan is from 50 km – 200 km, depending on the device.
2. The type of paper
   • Paper for all of our printers is a THERMAL PAPER for thermal printers.
   • Paper width is 57 mm or 80 mm, depending on the device.
   • Roll diameter depends on the device and goes from 40 mm – 80 mm.
   • You can purchase the paper from us.
   • You can purchase the paper in stationery stores as well.